Manhattan Home Design, a furniture company concentrating on mid-century modern and modern items, settings itself as a service provider of " cost effective high-end." The company supplies a curated collection of furnishings, including iconic recreations and original designs, aiming to bring premium, elegant pieces to a large audience.
Brand Viewpoint and Products
The brand's core philosophy, as highlighted by CEO Becca Polak, is to give useful and trendy furniture that forms the method people live. Polak, a former company attorney that obtained Manhattan Home Design in Might 2024, brings a focus on customer-centric solution and high quality. The business's directory consists of prominent things like the Mario Bellini Sofa and the Ducaroy Sofa, usually made with high-end materials such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed look at Manhattan Home Design Reviews from both the business's web site and independent review systems discloses a combined image. The Sitejabber site offers a especially telling point of view, with an general rating of 2.6 out of 5 celebrities, suggesting a pattern of consumer discontentment.
Favorable Feedback:
Many clients praise the aesthetic and top quality of the furnishings, noting that pieces frequently surpass expectations in terms of product and craftsmanship.
Some reviews from the firm's internet site emphasize products as "statement-making" and "exactly what I required to pull the room together."
Older testimonials from third-party sites likewise discuss favorable experiences with item quality and timely distribution.
Negative Comments:
More recent testimonials on independent websites like Sitejabber and Houzz repaint a less desirable image, with constant issues concerning solution, value, and deceitful advertising.
Common complaints highlighted on Sitejabber and various other systems include:
Poor customer service: Clients report a absence of interaction and difficulty dealing with problems.
Deceitful techniques: There are discusses of products being provided as "in stock" when they are not, in addition to a "bait and switch" method with furniture top quality and sales.
Shipping and delivery concerns: Long hold-ups, unfulfilled orders, and harmed items upon arrival are regularly cited.
Trouble with returns and refunds: Clients have actually reported significant difficulties in getting refunds or Manhattan Home Design replacements for damaged or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and proprietor of Manhattan Home Design. Her history remains in the business and lawful globe, and she got the business with the objective of enhancing the on the internet furnishings purchasing experience. She is likewise a contributor to the firm's blog, where she discusses interior design patterns and suggestions. Her management is focused on curating ageless, high-quality pieces and transforming the business's online reputation with a extra customer-centric approach.